Student Support ANU Distance Education
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Acharya Nagarjuna University distance education student support
We would like to ensure that any distance learner will be able to easily access the proper help. It is a comprehensive guide containing the official helpline numbers, email, redressal of grievances, and other support systems of Centre of Distance Education (CDE) of Acharya Nagarjuna University.
ANU CDE is an accredited distance education institution in Andhra Pradesh and further afield and we trust that it can offer you, particularly within the context of your education, timely, quality and student-centric services. There may be a troublesome problem with admissions, fees payment, study material, examination, hall tickets, results, assignments, revaluation or any other problem whether specific or otherwise, the contacts provided below have proved to clear the problem in a short time. The information is verified and retrieved using the official ANUÂ
ANU Centre of Distance Education Working Hours and Timings
Centre for Distance Education The administrative offices of Acharya Nagarjuna University work between 10:00 AM and 5:30 PM (Monday to Friday). The university is closed on both Saturdays and Sundays, and all the government/public holidays. Some of the support services (such as results, hall tickets, and grievances online portals) may be accessed 24/7 and enabled as self-service. The phone support is provided only at working hours.
In case of urgent issues that are not within operational hours, email, or online grievance/app/chat systems are available.
ANU Distance Education Official Student Support Contact List
| Category | Details | Contact Information |
|---|---|---|
| General Inquiries | Overall information & queries | Phone: 0863-2346222 Email: anucdedirector@gmail.com |
| Online Help Desk | Admission portal, technical issues, online applications | Phone: 0863-2346208 |
| Students Grievance Redressal Cell | Complaints, unresolved issues, formal grievances | Phone: 0863-2346207 Online Grievance Form: https://anucde.info/ |
| Examinations – UG Section | UG exam timetables, results, hall tickets | Phone: 0863-2346229 |
| Examinations – PG Section | PG exam timetables, results, hall tickets | Phone: 0863-2346258 |
| Hall Tickets & Learner Support Centres | Hall ticket issues, study centre coordination | Phone: 0863-2346323 |
| Study Material (Books Dispatch & Issues) | Non-receipt, dispatch queries | Phone: 0863-2346259 |
| Fee Dues / Accounts Section | Fee payments, dues clearance, refunds | Phone: 0863-2346223 |
| Call Centre | General assistance & routing | Phone: 0863-2346214 |
| Director – CDE | High-level inquiries | Phone: 0863-2346323 Email: anucdedirector@gmail.com |
| Postal Address | For written communication/documents | The Director Centre for Distance Education Acharya Nagarjuna University Nagarjuna Nagar, Guntur Andhra Pradesh – 522510, India |
Other Support Channels (24/7 where necessary)
| Support / Portal Type | Details | Access / Link |
|---|---|---|
| Automated IVR System | Self-service support for common queries through automated voice menu options. | Dial main university contact numbers to access IVR menu. |
| Live Chat Box | Real-time support available on the official website for instant assistance. | Available on official ANU CDE website. |
| App-based Support | ANU CDE mobile app/website provides notifications, downloads, and grievance tracking. | Accessible via https://anucde.info/ or mobile platform. |
| Social Media Support | Updates, announcements, exam alerts, and student guidance shared through official channels. | Official WhatsApp, Instagram, and Facebook pages. |
| Admissions & Application Portal | Online admission form submission and application tracking. | https://anucdoeadm.samarth.edu.in |
| Results & Hall Tickets Portal | Check results, download hall tickets, and student updates. | https://anucde.info/ |
| MBA / MCA Entrance Application | Online entrance application form for MBA and MCA programs. | https://anucde.org/student/mbaApplicationForm/ |
What is the official contact number of ANU Distance Education student support?
Timely & Customized – Specialized numbers on individual issues will minimize the waiting lines.
Multi-Channel Access– Phone, email, online form, chat and IVR at the convenience.
National Presence -Serving learners in 80 plus study centres in India.
Clear and Accountable -The contacts are all official and updated on the university website.
Urgent question: In case of your issue being urgent (e.g. exams or grievances), begin with the corresponding phone number or the Grievance Cell (0863-2346207).
Frequently Asked Questions
The official helpline number for ANU CDE general inquiries is 0863-2346222. Students can call during working hours (10:00 AM – 5:30 PM, Monday to Friday) for admissions, exams, fees, and other queries.
For admission portal issues, online application problems, and technical support, students can call 0863-2346208. You may also visit the official portal for updates and application tracking.
Students can contact the Student Grievance Redressal Cell at 0863-2346207 or submit complaints through the online grievance form available on the official website. This is recommended for unresolved issues related to exams, fees, or study materials.
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For UG exam timetables, hall tickets, and results, students can call 0863-2346229 during office hours. It is advised to keep your enrollment number ready before calling.
Postgraduate students (MA, MCom, MSc, MBA, MCA, etc.) can contact the PG Examination Section at 0863-2346258 for exam schedules, results, and revaluation queries.
For hall ticket download problems or corrections, students can call 0863-2346323. You may also check the official website regularly for exam updates.
If study materials (books) are not received or delayed, contact the Study Material Section at 0863-2346259. Provide your enrollment details for faster assistance.
For high-level or serious academic matters, students may contact the Director – CDE at 0863-2346323 or email anucdedirector@gmail.com. Written communication can also be sent to the official postal address in Nagarjuna Nagar, Guntur.